Terms & Conditions

Purchasing services from The Web Atom implies that you automatically agree to the terms and conditions outlined in this document. The Web Atom may, at its sole discretion, revise or change these Terms and Conditions (in whole or in part) after providing 45 days of notice on our blog.

Table of Contents

1. Cancellation & Refunds
2. Acceptable Use
3. Payments
4. Indemnification
5. Disclaimers and Limitations
6. Suspension and Termination of Services

1. Cancellation & Refunds

You may cancel your account at any time. We do not offer partial refunds for accounts cancelled within the billing period. The Web Atom may opt not to enforce this clause in special circumstances, decided at the sole discretion of our customer support representatives.

2. Acceptable Use

1. Offensive Content
You may not publish or transmit any content that is reasonably believed to fall into the following categories.

  • Hardcore pornography or child pornography.
  • Excessive violence, harassment or hate speech.
  • Unfair or deceptive business conduct, including pyramid schemes.
  • Defamatory content or content that violates a person’s privacy.
  • Content that causes danger, threatens national security or interferes with a law enforcement operation.
  • Illegal file sharing; including music, video, software and serial keys.
  • Content that infringes upon the trademarks, intellectual property and patents of a third party.
  • Encourages illegal gambling, arms trafficking or illicit substance distribution.
  • The Web Atom retains the sole discretion to decide what constitutes a breach of these policies and what the consequences shall be.

    2. Resource Restrictions
    To protect the interest of all customers utilizing our shared hosting environment, The Web Atom places additional restrictions on the type of content you may host on our network. These restrictions are strictly enforced and may lead to temporary suspension or permanent termination of your account.

  • Excessive resource consumption; specifically the use of 100% of a CPU core or an average of 20 concurrent connections.
  • Use of “nulled” or otherwise pirated web software.
  • Use of bitcoin mining software, web proxies, torrent trackers or other high-resource applications
  • Use of web software with known security vulnerabilities, including unpatched versions of popular CMS software.
  • The Web Atom retains the sole discretion to decide what constitutes a breach of these policies and what the consequences shall be.

    6. Suspension and Termination of Services

    Suspension of services
    The Web Atom may suspend services to the customer without notice and without liability if:

  • We reasonably believes that the service is being used in violation of the Acceptable Use clause
  • The customer fails to cooperate with any investigation of a suspected violation of the Acceptable Use Clause
  • The Web Atom reasonably believes that the suspension is necessary to protect its network or its other customers
  • Suspension is requested by a law enforcement or regulatory agency
  • Termination of services
    The Web Atom may terminate the services of any customer without notice and without liability if the customer commits a significant, or repeated breaches of the Acceptable Use Policy.

    The ‘Cancellation & Refunds’ clause applies to accounts cancelled due to termination.